We offer refund or exchange within the first 2 days from the date of your purchase. If 2 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind.

In order to become eligible for a return or exchange:
(i) The purchased item should be unused and in the same condition as you received it.
(ii) The item must have its original packaging.
(iii) Items purchased on sale may not be eligible for a return or exchange.
Only items that are found defective or damaged will be replaced based on an exchange request.

Certain categories of products/items are exempted from returns or refunds. Such categories will be identified to you at the time of purchase.

For accepted exchange/return requests, once your returned product/item is received and inspected by us, we will send you an email notifying you of receipt. If approved after quality check at our end, your request (return/exchange) will be processed in accordance with our policies.