This refund and cancellation policy outlines how you can cancel or seek a refund for a product or service that you have purchased through the Platform.

Cancellations will only be considered if the request is made within 7 days of placing the order. Cancellation requests may not be entertained if the orders have been communicated to the sellers/merchants listed on the Platform and they have initiated shipping, or the product is out for delivery. In such cases, you may choose to reject the product at the doorstep.

In case of receipt of damaged or defective items, please report to our customer service team. The request will be entertained once the seller/merchant listed on the Platform verifies the issue at their end. This should be reported within 7 days of receiving the product. If the product received is not as shown on the site or as per your expectations, notify our customer service within 7 days. Our team will review and take appropriate action.

For products that come with a manufacturer warranty, please contact the manufacturer directly for resolution.

In case of any refunds approved by AYAT KART, it will take up to 10 days for the refund to be processed to your original payment method.

once refund is approved the amount will be credit in 7-10 days. we accept returns in 7 days. damage / defective / replacement / exchange products will be delivered in 5-7 days.